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Auf dem Weg zu einer einheitlichen Behördenrufnummer
Empirische Analyse des Status quo von Servicecentern und der Bewertung durch Bürger und Wirtschaft
Tina Goldau · Prof. Dr. Matthias Meyer · Prof. Dr. Dr. h. c. Jürgen Weber
2009 |
ISBN 978-3-8382-0065-1
SUJNK1BsZXgrU2FuczpyZWd1bGFy
Die Einführung der einheitlichen Behördenrufnummer 115 markiert einen Meilenstein in der Modernisierung der öffentlichen Verwaltung in Deutschland. Dieses innovative Projekt schafft erstmals eine zentrale, einfach zu merkende Telefonnummer, die Bürger:innen und Unternehmen unabhängig von Verwaltungsebenen Zugang zu öffentlichen Dienstleistungen bietet. Ob Anliegen zur Stadtverwaltung, Landesbehörden oder bundesweiten Institutionen – mit nur einem Anruf an 115 wird die Navigation durch die oft unübersichtlichen Strukturen erheblich erleichtert. Erste Pilotregionen zeigen bereits, wie diese Lösung die Erreichbarkeit und Kund:innenzufriedenheit maßgeblich steigern kann.
Dabei steht 115 nicht nur für einen verbesserten Zugang, sondern für eine neue Ära der Serviceorientierung im öffentlichen Sektor. Mit festgelegten Servicezeiten, der Möglichkeit zur Terminvereinbarung und einem Rückrufservice setzt die Behördenrufnummer neue Standards. International inspirierte Erfolge, wie die bekannte Rufnummer 311 in New York, unterstreichen das Potenzial dieses Ansatzes: Effizienz und Flexibilität werden in greifbare Verbesserungen für Verwaltungskund:innen umgesetzt – ein Schritt in Richtung einer modernen Verwaltung.